Current IT field related information

04 Apr 10 3Cs of Marketing Communication

Communication, in a nutshell, is the process of transferring information from the sender to the receiver. This definition applies to the field of marketing communication as well. For a communication to be effective, it needs to follow some principles, which I call 3 Cs of communication. In this blog post, I will discuss about these in context of marketing communication.


What is being said is the most important factor in communication. This is the first thing you need to decide. You need to figure out what you want to convey to your audience. Is it the product benefit, or is it brand camaraderie? Before making any attempt to communicate, you should decide what you want to convey.


No one likes a 1000-page epic, not even you-particularly in the context of marketing message. The longer your message is the slimmer is its chance of making any impact on the receiver. You should not use even a single useless word in your marketing communication. It does not only push the audience away, but it also costs more—after all, every word takes more media space.


This is paramount. Clarity is very, very important. No matter how concise and clearly defined your content is, if it is not clear, it will not be understood. You need to do a test run of every communication campaign, before releasing it for the entire population. Nothing could be more harmful for your brand then misunderstood message.

Marketing communication is an attempt to inform the brand’s target audience about the feature, attributes, and benefits, etc., of the brand, and the more closer it will be to the 3Cs described above, the better it will be for the overall health of the brand.

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