ITList Information Technology Blog » Heart http://itlist.com Current IT field related information Mon, 27 Dec 2010 04:35:43 +0000 en hourly 1 http://wordpress.org/?v=3.0.2 10 Things You Must Remember When Starting Your Own Ecommerce Business http://itlist.com/10-things-you-must-remember-when-starting-your-own-ecommerce-business/ http://itlist.com/10-things-you-must-remember-when-starting-your-own-ecommerce-business/#comments Mon, 13 Sep 2010 22:22:26 +0000 IT List http://itlist.com/?p=2641 Are you a stay at home person looking for a way to fill your day, but would prefer to start your own online business as opposed doing other random jobs to make extra money? Or, perhaps you’re a working hoping desperately to escape the 9-to-5 rat race and start building a business for yourself rather than someone else?

It has never been easier to pursue building your own online business, but there are some common pitfalls you want to avoid to shorten your road to success.

1. Determine your products and market.
These days nearly every form of product and service is being sold online with the ability to reach millions of potential customers all over the world. Before you start your online business, you need to decide exactly what you would like to offer to consumers. Ideally, your choice should be mainly based on your own interests so that your heart is in the business even if sales are slow in the beginning. You should also check the market to ensure that there is a demand for the products or services you intend to offer.

2. Develop your unique selling point.
The key to a business distinguishing itself apart from its competition is to have a unique selling point. Your unique selling point concentrates on the uniqueness of your business and how you will help your customers. Consider what is special about your business, as well as the needs of your customers, in order to develop a quality unique selling point.

3. Build your marketing strategy.
Prior to contacting any ecommerce hosting company or purchasing shopping cart software, it’s vital that you ask yourself how you will promote your new business. Depending on your targeted audience of potential customers, you may want to focus on advertising online more than offline. Online marketing can prove to be highly effective even with a tight budget. You should also factor in future costs for search engine optimization to ensure your site ranks high.

4. Research available shipping methods.
If you are selling an actual product then you will need to decide on which shipping methods you will use to fulfill orders. It’s important to choose shipping methods that are fast and reliable, whether you are maintaining an actual stock onsite or you have chosen to drop ship with a manufacturer or wholesaler.

5. Pick your domain name.
Selecting the domain name for your business is one of the most critical decisions that you must make when selling online. There are different ways to approach choosing a domain name. If your company name is not too lengthy, then one idea is to use it as the domain name. Another strategy is to use a phrase consisting of one or more core products you intend to sell so that when consumers search for this item your website naturally has a better opportunity of ranking at the top organically. Regardless of which method you use to select your domain name, make sure that you purchase it with a .com domain extension. It’s also useful to buy other top level domain extensions, such as .net, .org, .info, and others, to prevent anyone from trying to steal or ruin your brand.

6. Decide on an ecommerce hosting company.
Once you’ve chosen your domain name, it’s now time to pick an ecommerce website hosting company to use for hosting your online business. You’ll want to shop around and look for genuine review websites to find a reliable host that offers ecommerce hosting plans. Compare between companies to make sure you’re getting the best deal out there. You want to make sure that the company you decide on is able to handle websites that run on ecommerce platforms.

7. Select the ecommerce software for your online business.
After choosing an ecommerce hosting company, you now need to determine which software you will use to power your online business. There are a multitude of ecommerce solutions available, both free and paid, and you should research online and ask others to help decide which software is best for your store.

8. Get a professional design for your website.
Although the ecommerce software you have decided to use may work just fine out of the box, it may be necessary to have a design made for it to increase your online store’s uniqueness and personality. Based on the software you are using, you will have the option to choose from ready-made themes or hire someone for a completely custom design.

9. Locate a payment processor.
Before you can actually process any orders you will need to sign up with a payment processor. This is a company appointed by a merchant to deal with credit card transactions. Payment processors verify payments and help prevent fraudulent transactions. You will need to compare between different companies and look closely at the various fees that can be hidden at times.

10. Provide remarkable customer service.
Once your online store is up and ready to accept payments, the final point to keep in mind is to guarantee that you provide outstanding customer service. If your customers have a terrible experience shopping at your store then you should never expect them to return as they can easily shop from your competition that is only a click away. Consider whether or not you can provide a customer service telephone number, or at least an email service that responds promptly.

These are ten things that you should remember when starting your own ecommerce business so that you can be on your way towards success without any regrets.

]]>
http://itlist.com/10-things-you-must-remember-when-starting-your-own-ecommerce-business/feed/ 0
How to Handle Client’s Objections? http://itlist.com/how-to-handle-clients-objections/ http://itlist.com/how-to-handle-clients-objections/#comments Wed, 21 Jul 2010 18:21:00 +0000 bikram http://itlist.com/how-to-handle-clients-objections/ No matter what business you are into, and what is the nature of clients you have, every client or customer (whichever term is applicable for you) has certain objection that needs to be handled before it open his wallet for you. This is one fact of any business, whatsoever.

There is another fact, and it is related to objection handling. No matter what objection your clients have, or what problem they say they have, you can handle it and that too by following a set of steps given below.

Sincerely listen to what he has to say

Do not object or stop your client from speaking his heart out. Cutting him short is a sign of weakness. Let him speak not only and try to understand his point of view on the matter at hand. More so because he may himself tell you the answer to the objection he has raised.

Make him talk

If your client is not the kind who bares his heart out then make him talk. Ask questions that will make him reveal more about the objections. More often than not clients reveal the solution when talking about their objections, so make them talk.

Ask questions related to the objection your client raised

Ask questions to unearth the reason behind the objection raised by your client. Quite often, the issue raised by the client is mere a disguise (or external appearance) of the real objection he has. You need to ask relevant questions so that you can unearth the real reason behind his denial to make a purchase now.

Do not try to prove them wrong

Proving your clients wrong is the worst thing you can do in a sales situation. You are not there to win a debate, so do not go with that mindset. Let you client speak about his problem, and except that whatever he says is write, after all he is the one who is there stuck in a problem.

Be gentle to him, and even if you have to say that your client is wrong, say it in a way that it does not hurt his ego. It should not appear that you are playing the one-upmanship game. Make him realize that you are trying to solve his problem by understanding his point of view of the situation.

Take notes

This is vital, and notes taken when the client was talking will also help you in addressing his concern. Take notes, but not in a way to break is stream of thought. Your note taking should go undetected.

The things I have discussed above about objection handling are very important. You need to cultivate yourself in such a way that the above given objection-handling technique becomes part of your nature. Inculcate these into yourself, and practice it until it becomes your nature.

]]>
http://itlist.com/how-to-handle-clients-objections/feed/ 0
What Kind of Blog should a Freelance Writer Start? http://itlist.com/what-kind-of-blog-should-a-freelance-writer-start/ http://itlist.com/what-kind-of-blog-should-a-freelance-writer-start/#comments Fri, 07 May 2010 16:40:00 +0000 bikram http://itlist.com/what-kind-of-blog-should-a-freelance-writer-start/ The question posed in the title is one the most common questions asked by a freelance writer jostling his way to stardom. Most of the freelance writers asking this question often get frustrated as they do not find any satisfactory answer to this question. They feel either people are hiding something, or there is nothing like one golden topic for a freelance writer to write about in order to attain success.

First part of their supposition is wrong, but the second part holds some merit. Indeed, there is not any golden topic for a freelance writer to write about. And indeed, writing for “freelance writing” or related niche will not bring you more clients then what you get while writing for another niche.

Why?

Because seldom you will get an offer to write for this niche.

What niche to write in?

The answer is any, as long as you enjoy writing in it. When a client asks for your samples or blog links, he has two goals in mind:

  1. He wants to see how well you write on the topic of your choosing.
  2. He wants to see your thought process.

He is least interested in knowing if you have guru’s knowledge about freelance writing or not, and he is more interested in knowing how well you can write and how you think. Because it is upon your thought process that your writing depends.

As long as you are writing well, therefore, you should not be worried about what niche to start a blog in. As a winning strategy, I would suggest you to write your heart out on the blog that you would show to your future client. Such blog will have both depth of thought, and colorful flair of writing. This is what your clients are looking for.

]]>
http://itlist.com/what-kind-of-blog-should-a-freelance-writer-start/feed/ 0
Practice Before An Interview http://itlist.com/practice-before-an-interview/ http://itlist.com/practice-before-an-interview/#comments Sat, 21 Nov 2009 00:02:42 +0000 SamElli http://itlist.com/?p=2007 If you have an interview coming up, it definitely couldn’t hurt to practice.  In fact, practice before every interview is a good idea, no matter the circumstance.  Through practice you better prepare yourself, increasing your likelihood of getting the job.  Of course you can’t know what questions you’ll be asked beforehand, but you can be ready for anything with a good warm up.

Remember to do your research.  That should be a part of preparation for any interview.  Know the company, what you want from them, and why you want to work there.  Find out about the services they provide, how they apply to your skills and goals.  Those are all very necessary parts of any interview.  Being prepared to talk about them beforehand will keep you calm when the subjects come up in the actual interview.

Study yourself.  You’d be pretty embarrassed if you were asked a question about your resume, and you were unable to answer.  Study that resume, and know it by heart.  Consider why you put the credentials you chose on the resume.  Knowing this beforehand prepares you for any questions you’ll receive regarding your resume during the interview.

Finally, on the day of the actual interview, take time to unwind and calm down beforehand.  You want to be relaxed and confident.  So take out a little time for yourself.  That way you can collect your thoughts, relax, and keep a positive attitude for your road to securing that job.  Stay courteous and professional, and remember your research.  That way, no question will stump you, and you’ll answer all of them to the best of your ability.

By preparing you give yourself the best chance to make a good impression.  During the interview process, a good impression is invaluable.  The best impression you can make will help good credentials stand out, and any shortcomings disappear.

]]>
http://itlist.com/practice-before-an-interview/feed/ 0