19 Feb 11 What Client seeks from its Service Providers?

Nature of clients and their size of business may vary, but clients’ requirements from its service providers remain same always. Service provider may be an advertising agency or printing agency, office furniture provider or security service provider. Every service provider comes with its own standard of operation and respective job requirement; but basic expectations from clients remain same everywhere.

These are the few requirements clients consider mandatory from its service providers.

Authenticity

Clients always look for authentic companies, who are in the business since long and have earned good reputation in the same. If company is new, inexperienced and can’t be traced easily client may not approach it.

Good image

Clients never wish to get associated with a service provider who has bad name in the market; since association with controversial companies also bring bad name in the industry. Choosing a prestigious company is very important for any client.

Competitive edge

Every client wants to remain ahead of its competitors whether in terms of office space décor or in stationary designs. It is not only an ego boost for the client, but also they love to talk about its service provider to all. If you wish your clients to stay with you for long time, always make sure you give something more than your competitors. Don’t compromise with the quality and never stop innovating something new.

Meeting deadline

Working within the stipulated timeframe is very important aspect of any business. Even if you are an excellent service provider with exceptional standard of quality, but you fail to give work on time clients may blacklist you forever. If client gives a deadline to its service provider, it definitely involves lot of thinking.

Recognition

Clients look for recognized service provider. It can be recognition from an international council or government body or any well known institution. Clients hesitate to take risk of being associated with an unapproved or unrecognized company. It can also be recognition from well known personality.

Affordable

Last but not the least, most of the clients prefer to keep their expenses as low as possible. Even if the service provider is excellent clients hesitate to pay a premium price for that. Clients may agree to pay little more than the industry standard rate, but not exorbitant.

Tags: Advertising Agency, Authenticity, Clients Requirements, Competitive Edge, Compromise, Ego, Excellent Service, Good Reputation, Government Body, Long Time, Nature, New Meeting, Office Furniture, Office Space, Prestigious Company, Risk, Security Service Provider, Service Providers, Stationary Designs, Time Clients

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15 Dec 10 How to Find a Genuine Recruiter on Internet?

Internet is not only an engaging medium, but also a paying medium for many. It brings bread and butter for many houses, depending on Web based work. Internet is certainly a blessing, but its nature is again a challenge for the medium itself. Many people work together on Internet through mails, chats, voice chats without even knowing each other personally. Such relationship works on trust. There are many cases where the employee is c heated by the recruiter and faces immense loss. Don’t let it happen to yourself. If you can’t ensure 100%, you can still ensure till a much extent about getting hired by an authentic recruiter.

These guidelines may help you.

Take help of a medium

When you are new on Internet and don’t know which recruiter is trustworthy approach recruiters through websites. Many freelance websites take responsibility and ask employees to file a complaint against recruiter when cheated or abused. When approached with the right set of proofs they also ban the recruiter from its website. Find such websites and look for work over there. Make sure you communicate only through the website and you have all communication history stored over there. Once you work with a client and think he is good enough you can work with him in future, while communicating directly.

Read testimonials or search by recruiter’s name

When you are working with a client for the first time, make sure you get the maximum information about him or her. Don’t fall for a new client easily, choose an experienced recruiter. Read all testimonials or reviews about the recruiter on the website. See what past employees had to say about the recruiter – how many thumbs up and how many down are there. It may be an eye opener for you. If there’s no testimonial or if you have some doubt and wish to know further search his name on search engines and find out more about him or her.

Ask for required detail

If you can’t become too personal with the recruiter for work sake you can definitely ask for some personal detail like – full name, contact number, city, mail address, communication mode etc.

Make things clear

Never take things for granted. Whatever terms were discussed make sure you have a proof either on Internet history or you both sign a mutually agreed upon contract paper. Discuss about nature of work, specific requirements, deadline, mode of communication for clarifications, mode and terms of payment etc in advance.

Ask for some advance payment

Don’t feel shy to ask for some advance money before you start working together. It will keep both of you feel assured, happy and motivated. You may take 25% of the total work in advance, 25% after submission of first draft and the rest of 50% after final submission of work.

Now, finding a trustworthy recruiter won’t be difficult anymore.

Tags: Bread And Butter, Communication History, Doubt, Extent, Eye Opener, Freelance, Houses, Immense Loss, Internet Internet, Nature, Personal, Proofs, Recruiter, Recruiters, Relationship Works, Search Engines, Testimonial, Testimonials, Voice Chats, Work Internet

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03 May 10 How Calling a Client is Important for Your Freelance Writing Success

Even I do not like talking on phone with my clients. But that does not mean I do not call my clients. I do, and I do it with a purpose. I call my clients to know about him and his business. This helps me a great deal in working with him.

I will not tell you that you will get gazillions of benefits should you occasionally talk to your clients, but I can surely tell you about some benefits — that you will care about — of talking to a client on phone.

Benefits of doing business on phone

The fastest mode of communication: You may think chatting, texting, and e-mailing are the fastest modes of communication, but they are not. They are not real-time, in a sense that telephonic conversation is. You can ask questions and seek answers to them in real time. The movement of communication thread in telephonic conversation is very swift.
No ambiguity: It also reduces ambiguity. Unlike text, which could be interpreted in many ways depending upon the reader, spoken words tend to be clearer, as it gives away the intention of the speaker.
Get response without delay: In a typical e-mail or chat communication, you send a message, your client reads it, he takes his time, type a response, and send it, and then you get to read it. And if you need further clarification, you start the process all over again. This is time consuming. Contrastingly, question and answer is live on the phone. There is no time-lag between question asked and answer given.
You get to know your client: Knowing the nature of your client is very, very important. On e-mail, you get limited knowledge of your client. Of what kind of person he is, what he likes, what he hates, what he is fanatic about, and what he expects of you. This knowledge is a gold-mine. It will help you customize your offering.

There are many more benefits, but these are the ones that will help you increase your business. Do you still think you should not call your client?

Tags: Ambiguity, Clarification, Customize, Doing Business, E Mail, Freelance Writing Success, Gold Mine, Intention, Knowledge, Limited, Modes Of Communication, Nature, Question And Answer, Real Time, Send Message, Spoken Words, Swift, Texting, Time Lag, Time Type

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