During the time the organizations have realized that the success of the companies no longer only rely on their skills in manufacturing, capital providers that give them cheap inputs, government relations, and the relationship they have with their clients, because although these factors have been and remain important, many companies that have not had to hand these resources have managed to be very successful because its success has resided in their abilities and their improvement in the field of Organizational Knowledge Creation.
Creating Organizational Knowledge is the ability of companies to generate new knowledge, bringing it to its employees and translated into actions that lead to new products, services or better production systems.
Therefore an organization with the ability to create, acquire and transfer knowledge, and modifying their behavior to reflect the new knowledge learned can be defined as an intelligent.
In this issue, there is a big difference in vision of the creation of knowledge between the eastern and western companies although the gap has narrowed over time. The Western view has focused much more on knowledge Explicit while the East has focused much more on knowledge Tacitus.
The explicit knowledge in a nutshell is what can be explained with words, numbers, scientific formulas, procedures, specifications and so on. So it is much easier to learn it or pass it on.
On the other hand is the tacit knowledge that comes from the intuitions, individual experience is the experience acquired over the years, an artisan or any employee to work a long time in the same trade, are the schedules and mental models, perceptions that each person has, since everyone has a perception of reality and the future. This makes it difficult to transmit knowledge and to translate into formal documents.
Despite these differences, something we agree is that Eastern and Western knowledge is power and that power production company is based on their intellectual skills and service, rather than its assets. “Also note that the value of products and services that depend mainly on how to develop the intangible elements that are based on knowledge and technological know-how, product design, how to introduce them to market, understanding the customer’s personal creativity and innovation. ”
From what we’ve seen, we believe that information systems do not mean a competitive advantage in businesses that do not use them and they know it can mean an advantage for those who give them the proper use, but For those who believe that there is information systems to be affordable for all cease to be a differentiator, and as a technology but because they are not, what can be achieved if exploited wisely and entering the cycle of knowledge.
Why should not expect that one buys a solution of information systems and magically we can extract knowledge from it, even if there are packages that they promise, this is not the case since each company is different, and use a standard product is only going to achieve that standardize my business rather than differentiate, because the packages that promise to do what they are packages that will give customers as knowledge are very standardized reports which are found only at the beginning of the cycle of knowledge creation, so what they should do it buys the company is designing and programming and answers that fit best their needs, although I have no doubt that many of the standard and will be useful, but it is in the analysts decide which it can extract Increased awareness and focus more on the business strategy of the organization in which they work.
Because if we remember that part of the perception of which we speak, those in charge of compiling the information should see what information is relevant and what not to the interests of the company, and that is the basis for the creation of knowledge, because if we take information irrelevant to the organization, we will be analyzed with a lot of information that is not going to be useful for making decisions that ultimately our goal is to create knowledge, an optimal decision-making.