14 Dec 09 3 Steps Sales Process
The sale does not begin when a salesman goes out to the market and talks to the prospect, nor do they end when the deal is signed and money is taken from the prospect. This is just one part of the sales process, and a successful salesperson knows that. In this blog post, I am going to tell you about all 3 phases though which a salesperson has to pass in order to become successful in his chosen career.
Pre-sales
Pre-sales is the phase in which a salesperson make a list of the probable buyers, qualify them, fix a meeting, and study about the prospects. This phase is important as it gives the salesperson idea about who client is, what he does, and what approach to take during the meeting.
Sales
This is the second phase where actual sales happen. A salesman meets the client, know client’s problem deliver the sales pitch presentation, tell the client about his company, offer the solution to client’s problem, ask questions, and handle objection. This phase is very important as this is the phase in which you meet the client and talk to him in person about his problems, and tell the client how the product you are offering is going to solve his problem. Do not over promise. Over delivery (delivering the solution that exceeds expectation) is great, but over promise is bad. This phase culminates with asking for order and making a sale.
Post-sales
This is the third and final phase of a sales process. This is a “follow-up and thank you” phase in which you, the salesperson, need to call up or write an e-mail saying thank you for his time, and if you have not yet got the order than mention that you are looking forward to serve him. And if the product was sold then you should ask the client if he or she is facing any problem with the product you sold. This is very important step and it helps you build rapport with your client.
Each step in the sales process has a role to play. Missing any of the steps is risking business.
Tags: Career, E Mail, Expectation, Final Phase, Money, Objection, Pre Sales, Prospects, Sales Pitch, Sales Presentation, Second Phase, Successful Salesperson
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As announced earlier, PHP4 will not be supported on our Linux Hosting Servers from the 18th of September, 2009. Please pass on this information to your Customers and Resellers to ensure that they can update their websites to work with PHP5. […]
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We are glad to announce the launch of .CN - the most popular and fastest growing ccTLD worldwide. The .CN domain extension has seen an exemplary growth since its launch throughout the world. Earlier this year, .CN crossed over 13 million registrations to become the second most registered domain extension after .COM. Moreover, with China now representing […]
- Live Chat Product Discontinuation - Moved to 18th August August 16, 2009
Based on feedback that we received from several Resellers, we have decided to postpone the Live Chat discontinuation to the August of 18th, 2009 at 12:30 UTC. From the 18th of August, it will not be possible to purchase new Live Chat packages but exisiting packages will continue to function normally. […]