Even I do not like talking on phone with my clients. But that does not mean I do not call my clients. I do, and I do it with a purpose. I call my clients to know about him and his business. This helps me a great deal in working with him.
I will not tell you that you will get gazillions of benefits should you occasionally talk to your clients, but I can surely tell you about some benefits — that you will care about — of talking to a client on phone.
There are many more benefits, but these are the ones that will help you increase your business. Do you still think you should not call your client?
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